Pitanje br. 13240
 
Pitanje: 
 Način razrješavanja konflikta između medicinskih sestara
Odgovor: 
 Knjige:

  1. Komunikacijske vještine u zdravstvu / uredili Damir Lučanin i Jasminka Despot Lučanin. Zagreb : Zdravstveno veleučilište ; Jastrebarsko : Naklada Slap, 2010.- sign. 61(075.8) /KOM/

  2. Gutić, Dragutin. Organizacija i vođenje zdravstvenih ustanova. Osijek : Studio HS internet, 2016. - sign. 614 /GUT/ o

  3. Kalauz, Sonja. Sestrinska profesija u svjetlu bioetičkog pluriperspektivizma. Zagreb : Pergamena : Hrvatska komora medicinskih sestara, 2011. - sign. 614.2 /KAL/ s

  4. Bišćan, Josipa. Kvaliteta i sigurnost u zdravstvenoj njezi : priručnik za medicinske sestre u Jedinicama za kvalitetu. Zagreb : Medicinska naklada : Hrvatska udruga medicinskih sestara, Društvo za kvalitetu, 2015. - sign. 614.2 /BIŠ/ k    OP

  5. Turkalj, Željko; Fosic, Ivana; Dujak, Davor. Conflict Management in Organization // Interdisziplinaere Managementforschung IV = Interdisciplinary management research IV : fourth interdisciplinary symposium, Poreč, Croatia, June 1-3, 2007. Osijek : Faculty of Economics, Postgraduate Study Organization and Management : Grafika ; Pforzheim : Hochschule Pforzheim, 2008. - sign. 65.01 /INT/ i   ZZ

  6. Sukob [at] Org : upravljanje sukobom u organizaciji / uredile Nikoleta Poljak i Lejla Šehić-Relić. Osijek : Centar za mir, nenasilje i ljudska prava, 2006. - sign. 65.01 /SUK/

  7. Mihaljević, Branko; Nađ, Ivan. Utjecaj konflikata na skupno ponašanje u organizacijama // M&S 2013 : tema konferencije: vođenje i sigurnost = conference theme: leadership and safety : zbornik radova = proceedings. Zagreb : Hrvatsko društvo inženjera sigurnosti = Croatian Society of Saftey Engineers, [2013?] - sign. 331.4 /MEĐ/ m   OP

  8. Dana, Daniel. Rješavanje sukoba : medijacijski alati u svakodnevnim poslovnim situacijama. Zagreb : Mate : Zagrebačka škola ekonomije i managementa, 201. - sign. 65.01 /DAN/ r


Članci u časopisima:


  1. Krajnović, Franka; Šimić, Nataša;Franković, Sanda. Identifikacija, opis i analiza uzroka nekih negativnih ponašanja u radnom okružju medicinskih sestara // Medica Jadertina. - 37 (2007), 3/4 ; str. 63-72

  2. Kalauz, Sonja. Bioetika u sestrinstvu. // Medicina. - 44 (2008), 2 ; str. 129-134

  3. Gonan Božac, Marli; Angeleski, Iva. Menadžment konflikta: razmatranje teoretske paradigme i makrostrateškog pristupa. // Ekonomska istraživanja. - 21 (2008), 4 ; str. 45-61


ResearchGate:


  1. Vivar, Cristina. (2006). Putting conflict management into practice: A nursing case study. Journal of nursing management. 14. 201-6. 10.1111/j.1365-2934.2006.00554.x.

  2. Al-Hamdan, Zaid. (2009). Nurse managers, diversity and conflict management. Diversity in Health and Care. 6. 31-43.

  3. Fatma Baddar, Olfat A. Salem, Hazel N. Villagracia. Conflict resolution strategies of nurses in a selected government tertiary hospital in the Kingdom of Saudi Arabia. Journal of Nursing Education and Practice. 2016, Vol. 6, No. 5 ; pp 91-99


EBSCO Host (pristup u GISKO ili putem NSK Portala elektroničkih izvora):


  1. Leever, A, Hulst, M, Berendsen, A, Boendemaker, P, Roodenburg, J, & Pols, J 2010, 'Conflicts and conflict management in the collaboration between nurses and physicians - a qualitative study', Journal Of Interprofessional Care, 24, 6, pp. 612-624, MEDLINE, EBSCOhost, viewed 2 October 2017.

  2. 'Centered on the workforce... conflict and the nursing workforce' 2006, The American Nurse, 38, 6, p. 7, MEDLINE, EBSCOhost, viewed 2 October 2017.

  3. Porter-O'Grady, T 2003, 'Conflict management special, part 2. When push comes to shove: managers as mediators', Nursing Management, 34, 10, pp. 34-38, CINAHL with Full Text, EBSCOhost, viewed 2 October 2017.

  4. Ylitörmänen, T, Kvist, T, & Turunen, H 2015, 'A Web-Based Survey of Finnish Nurses' Perceptions of Conflict Management in Nurse-Nurse Collaboration', International Journal Of Caring Sciences, 8, 2, pp. 263-273, CINAHL with Full Text, EBSCOhost, viewed 2 October 2017.

  5. Isaac, S 1986, '5 WAYS TO RESOLVE CONFLICT', Nursing, 16, 3, pp. 89-91, Academic Search Complete, EBSCOhost, viewed 2 October 2017.

  6. Beitz, JM 1989, 'COPING WITH CONFLICT', Nursing, 19, 10, pp. 100-109, Academic Search Complete, EBSCOhost, viewed 2 October 2017.

  7. Mary Woten. Team Building in Nursing Care: Implementing. Cinahl Information Systems, 2014


NCBI:


  1. O’Daniel M, Rosenstein AH. Professional Communication and Team Collaboration. In: Hughes RG, editor. Patient Safety and Quality: An Evidence-Based Handbook for Nurses. Rockville (MD): Agency for Healthcare Research and Quality (US); 2008 Apr. Chapter 33. Available from: https://www.ncbi.nlm.nih.gov/books/NBK2637/

  2. Practice Guideline: Conflict Prevention and Managemen. College of Nurses of Ontario. 2017


Google Scholar:


  1. Registered Nurses’ Association of Ontario (2012). Managing and Mitigating Conflict in Health-care Teams. Toronto,Canada: Registered Nurses’ Association of Ontario. - Dostupno na: http://rnao.ca/sites/rnao-ca/files/Managing-conflict-healthcare-teams_hwe_bpg.pdf

  2. Margot Phaneuf. Team building: urgently needed in nursing! - Dostupno na: http://www.infiressources.ca/fer/Depotdocument_anglais/Team_building-urgently_needed_in_nursing.pdf

  3. Vijay K. Verma. Conflict Management. // Project Management Institute Project Management Handbook / Ed: Jeffrey Pinto. 1998 - Dostupno na: https://www.iei.liu.se/pie/teio12/allmanna_filer/1.171778/conflManagementVerma.pdf


Google Books:


  1. Yoder-Wise, Patricia S. Leading and Managing in Nursing. St. Louis, Mo: Elsevier Mosby, 2014.




 
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