Odgovor: |
Knjige:
- Oslić, Ivica: Kvaliteta i poslovna izvrsnost : pristupi i modeli. Zagreb : M.E.P. Consult, 2008 - sign. 659 /OSL/ k
- Lazibat, Tonći: Upravljanje kvalitetom. Zagreb : Znanstvena knjiga : M.E.P., Centar menadžerske knjige, 2009 - sign. 658.6/.9(075.8) /LAZ/ u
- Thompson, Arthur A.: Strateški menadžment : u potrazi za konkurentskom prednošću. Zagreb : Mate, 2006 - sign. 65.01(075.8) /THO/ s
- Taradi, Milica: Upravljanje kvalitetom u suvremenim uvjetima poslovanja : magistarski rad. Osijek : M. Tiradi, 2005. - sign. 658.5 /TAR/ u - Zbirka dokt. i mag. radnji
- Ujednačena lista pokazatelja poslovnog uspjeha ; potpuno upravljanje kvalitetom ; upravljanje kvalitetom // Leksikon menedžmenta / urednici Štefica Bahtijarević-Šiber i Pere Sikavica. Zagreb : Masmedia, 2001 - sign. 65.01(03) /LEK/
E-građa:
- L. J. Porter and S. J. Tanner: Assessing Business Excellence : a guide to business excellence and self-assessment. Oxford : Elsevier Butterworth-Heinemann, 2004
Članci u časopisima:
- Samardžija, Jasminka; Kolak, Gordan: Komparativna analiza tri najveća svjetska modela poslovne izvrsnosti // Ekonomski vjesnik. - 22 (2009), 1 ; str. 211-220
- Marijanović, Goran; Samardžija, Jasminka; Karlovčan, Saša: Analiza rezultata istraživanja razine poslovne izvrsnosti u Republici Hrvatskoj // Poslovna izvrsnost. - 4 (2010), 2 ; str. 9-24
- Fadić, Filip: Primjena načela upravljanja zasnovanih na poslovnoj izvrsnosti u praksi hrvatskih organizacija // Ekonomski pregled. - 59 (2008), 3/4 ; str. 125-152
- Tomislav Dobrović; Tadić, Diana; Stanko, Zoran: FMEA metoda u upravljanju kvalitetom // Poslovna izvrsnost. - 2 (2008), 2 ; str. 97-104
- Vusić, Damir: Poslovna izvrsnost // Tehnički glasnik. - 1 (2007), 1/2 ; str. 51-54
- Kondić, Živko; Maglić, Leon; Čikić, Ante: Istraživanje primjene metodologije "šest sigma" u malim proizvodnim organizacijama, te prognoza njezine masovnije primjene u hrvatskim poduzećima = Investigation of implementation of "Six sigma" methodology in small production organizations and prediction of its wider application in Croatian companies // Tehnički vjesnik. - 16 (2009), 3
EBSCO Host (pristup u GISKO ili putem CARNet Centra za online baze - Proxy):
- Mohammad, Musli, et al. "Business Excellence Model: An overarching framework for managing and aligning multiple organisational improvement initiatives." Total Quality Management & Business Excellence 22, no. 11 (November 2011): 1213-1236. Business Source Complete, EBSCOhost (accessed September 5, 2014).
- Tutuncu, Ozkan, and Deniz Kucukusta. "Canonical correlation between job satisfaction and EFQM business excellence model." Quality & Quantity 44, no. 6 (October 2010): 1227-1238. Academic Search Complete, EBSCOhost (accessed September 5, 2014).
- Podobnik, Drago. "EVROPSKI MODEL POSLOVNE ODLIČNOSTI IN URAVNOTEŽENI SISTEM KAZALNIKOV V MODELU INTEGRALNEGA MENEDŽMENTA. (Slovenian)." Our Economy (Nase Gospodarstvo) 53, no. 5/6 (November 2007): 40-52. Business Source Complete, EBSCOhost (accessed September 5, 2014).
- Alic, Muhamed. "pi MODEL INTEGRISANOG MENADžMENT SISTEMA ZAPOSTIZANJE POSLOVNE IZVRSNOSTI. (Croatian)." Business Consultant / Poslovni Konsultant 3, no. 13/14 (September 2011): 128-138. Business Source Complete, EBSCOhost (accessed September 5, 2014).
- Oakland, J. S., and S. J. Tanner. "The relationship between Business Excellence and Performance - An empirical study using Kanji's Leadership Excellence Model." Total Quality Management & Business Excellence 19, no. 7/8 (July 2008): 733-749. Business Source Complete, EBSCOhost (accessed September 5, 2014).
- Alfaro-Saiz, Juan-Jose, et al. "Seeking organisational excellence by using the information coming from the EFQM excellence model as starting point: application to a real case." Total Quality Management & Business Excellence 22, no. 8 (August 2011): 853-868. Business Source Complete, EBSCOhost (accessed September 5, 2014).
- Kanji, Gopal K. "Measurement of business excellence." Total Quality Management 9, no. 7 (October 1998): 633-643. Academic Search Complete, EBSCOhost (accessed September 5, 2014).
- Russell, Steve. "Business excellence: from outside in or inside out?." Total Quality Management 10, no. 4/5 (July 1999): S697. Academic Search Complete, EBSCOhost (accessed September 5, 2014).
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